Midsize corporations in North America are using their financial institutions' online banking services more often these days, according to survey findings released just as this issue was going to press.
What's more, a significant number have begun to cite e-banking capabilities as a key factor in choosing which institution will get their business.
Greenwich Associates, an international research and consulting firm specializing in financial services, interviewed 500 corporate treasurers and other executives at middle-market companies in the United States and Canada this past May and June. The results showed that well over half of the businesses were already using their banks' Web sites, up substantially compared with 2000, while nearly 50% of the respondents said online offerings represent an important component of their banking relationships.
"One in five says they are actively directing more business to those banks with superior Internet banking capabilities," says Steve Busby, a consultant at the Greenwich, CT-based firm.
Greenwich Associates found that cash management has enjoyed the steepest gain ... 50% REMAINING
What's more, a significant number have begun to cite e-banking capabilities as a key factor in choosing which institution will get their business.
Greenwich Associates, an international research and consulting firm specializing in financial services, interviewed 500 corporate treasurers and other executives at middle-market companies in the United States and Canada this past May and June. The results showed that well over half of the businesses were already using their banks' Web sites, up substantially compared with 2000, while nearly 50% of the respondents said online offerings represent an important component of their banking relationships.
"One in five says they are actively directing more business to those banks with superior Internet banking capabilities," says Steve Busby, a consultant at the Greenwich, CT-based firm.
Greenwich Associates found that cash management has enjoyed the steepest gain ... 50% REMAINING
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